Established in 1975, Davis & Goldmark, Inc. is a result-oriented commercial debt collection agency with an extremely talented and professional team of collectors, account representatives and field investigators. Their combined expertise accounts for a collection success rate unparalleled in the industry, year after year.
SRP Computer Solutions, Inc. and DGI
Managing collections for clients requires that timely and accurate records be available at a moment's notice. This is particularly true when you happen to be the exclusive collection agency for one of the world's largest package delivery and transportation companies. Therefore, in order to enhance their product services Davis and Goldmark began seeking ways to bring their legacy Advanced Revelation database to the internet. DGI contracted SRP to provide a solution. Using OpenInsight and its OECGI internet product, SRP was able to build a secured web-based interface application to access live client information in real-time. While confidentiality agreements with DGI prohibit us from describing this in further detail or providing screenshots, they were kind enough to provide us with the following testimonial letter.
Testimonial Letter
Here is what Davis and Goldmark had to say about the quality of work that SRP provided:
December 30, 2002
SRP Computer Solutions, Inc.
Attention Donald M. Bakke, President
151 N Kraemer Blvd., Suite 210
Placentia, CA 92870
Dear Don:
Our decision to use SRP to "upgrade" our AREV Application through OpenInsight has paid off handsomely for both our organization and more importantly, our clients. We have been able to introduce a web interface that truly enhances the quality of service that we provide our clients while increasing internal efficiencies. In essence, our once stodgy AREV application has been introduced to a realm of internet possibilities. We are very pleased with the solid quality of OpenInsight and the first class work completed by the SRP staff.
We are looking forward to implementing new and exciting features through your service. Thanks again for producing excellent results.
Sincerely,
Ziad Najm
DGI
